Reviews
State Farm® Agent Chuck Taylor
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Tess Sprecher
October 29, 2026
"Always helpful. I have been with Chuck Taylor for almost 40 years."
We responded:
"Wow, thank you for the 5-star review, Tess! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Nancy Schell
October 23, 2026
"Chuck Taylor is always very helpful and goes overboard to make things easy for me."
We responded:
"Thank you so much for the 5-star rating, Nancy! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Chuck Taylor "
Starla Edgar
October 21, 2026
"Very curtious and professional."
We responded:
"Starla, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Canton insurance team! - Your State Farm Agent, Chuck Taylor "
Michael Fahrenbacher
October 16, 2026
"Chuck has been our State Farm agent for a LONG time. Our experiences with the company and with him in particular have always been enjoyable."
We responded:
"Thank you so much for the 5 stars, Michael! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Keith Burrell
October 9, 2026
"They reduced my full coverage by 150 dollars,wow,now that's customer service.🙃"
We responded:
"Wow, thank you for the 5-star review, Keith! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Toddrece Johnso
October 5, 2026
"The best ! Love them all ."
We responded:
"Toddrece, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Canton insurance team! - Your State Farm Agent, Chuck Taylor "
candy harkless
September 25, 2026
"Great people to deal with. At the chuck Taylor office"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Richard Essex
September 18, 2026
"I have been doing my insurance business with Chuck Taylor and his office personnel since the early 1980’s. I am completely satisfied with them."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Canton. "
Rebecca Farrington
September 17, 2026
"Shelly is the absolute best! Responsive, attentive and amazing!"
We responded:
"Thank you for the 5-star review of Chuck Taylor’s team - we really appreciate your kind words! "
Nokturnel
September 15, 2026
"I was dealing with an issue at another State Farm branch and Shelley went above and beyond to make sure that everything was corrected and continued to stay on that branch until they fully fixed all the issues. I gladly moved my account from the Peoria to the Canton branch because of this. I would absolutely recommend them for your insurance needs"
We responded:
"Hi Nokturnel, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Chuck Taylor, Your State Farm Agent "
Dan Harn
September 15, 2026
"I have been with Chuck for 35 plus years. His office has always been good to deal with, and that's a lot for them to keep straight. Super friendly and knowledgeable staff. Always helpful and cheery."
We responded:
"Thank you for the amazing review, Dan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Shawn Bates
September 10, 2026
"Great experience, helpful and courteous, Cassie answered all questions and helped us get thru difficult times! Thank you for all you're help."
We responded:
"Hi Shawn, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Canton. If you ever need help, we are just a phone call away! - Your State Farm Agent, Chuck Taylor "
Ashlee Peacock
September 9, 2026
"Shelley is great! She goes out of her way to make sure you are taken care of."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Canton. "
Lisa Bankert
September 8, 2026
"The staff is always helpful"
We responded:
"Thanks so much for the fantastic rating, Lisa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Allison McDowell
September 6, 2026
"★★★★★
Chuck and his entire staff are truly wonderful. Chuck has been my insurance agent since I was young, and over the years he has become someone I consider a friend. He consistently goes above and beyond for me and has always treated me with the same care and concern he would his own daughter.
Shelley is the same way. She is always incredibly kind, helpful, and willing to go the extra mile. And I absolutely love their receptionist, she is always so friendly and welcoming. The entire office makes you feel like you’re more than just a client.
It’s rare to find this level of genuine care and personal service. I’m so grateful for Chuck, Shelley, and the whole team and wouldn’t hesitate to recommend them to anyone."
We responded:
"Thanks so much for the amazing review, Allison! We really appreciate your support here in Canton. Just reach out anytime if you need us - we’re here for you. "
Michelle Smith
August 28, 2026
"You always get personal service!"
We responded:
"Wow, thank you for the 5-star review, Michelle! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Elizabeth Lee
August 27, 2026
"Met with Jessica Bak for MC supplemental and prescription insurance for me and my husband. She explained everything very thoroughly and made the process so easy. Wonderful service and experience, overall!"
We responded:
"Elizabeth, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Michelle Ford
August 21, 2026
"My husband & I have been with Chuck Taylor State Farm for years. They take care of all our personal insurance needs. Great, friendly service"
We responded:
"Thank you so much for the 5 stars, Michelle! We truly appreciate your feedback and are always happy to help whenever you need us. "
Lisa Hebb
August 21, 2026
"Today, I texted Chuck Taylor's office with a question regarding my auto insurance and after a quick and thorough response from Jeana, everything was handled for me! Thanks Jeana!"
We responded:
"Lisa, thank you for the amazing review! Our Canton insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Chuck Taylor, your State Farm Agent "
Doug Carr
August 19, 2026
"Chuck Taylor does a great job of helping us with what we need. The greatest to work with. Thanks to him and all his staff!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Cole VanAcker
August 16, 2026
"I worked with Cassie Derby getting homeowners insurance on my first house and she was amazing! Cassie was super responsive, easy to work with, and very knowledgeable! I cannot thank her enough!"
We responded:
"Wow, thank you for the 5-star review, Cole! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Mikala Earnst
August 7, 2026
"Seen Cassie Derby and she was absolutely amazing! Highly recommend."
We responded:
"Thank you so much for your wonderful feedback of us here at Chuck Taylor’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Chuck Taylor’s Insurance Team "
Gina Riley
August 5, 2026
"Chuck's office always responds with urgency and care."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Canton to know you had such a great experience with us. "
David Vargas
August 3, 2026
"Very nice employees so easy to get insurance there"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Canton insurance team. "
Jim Johnson
July 31, 2026
"switching our insurance needs to Chuck Taylor's office has been a great decision. All of the people there are extremely helpful."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "