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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Miranda Seward

March 13, 2026

5  out of  5
rating by Miranda Seward
"They are amazing! Very helpful and great explaining it all. Highly recommend!"
We responded:
"My team and I appreciate you taking the time to give us a 5-star review Miranda! We are glad to see that we were able to deliver on a satisfactory customer service experience and help you with all your insurance needs. If you need any assistance, we are always here to help! "
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Chris Juliusson

March 12, 2026

5  out of  5
rating by Chris Juliusson
"Jeana was a tremendous help with my issue. She was very professional and polite."
We responded:
"Thank you, Chris! We’re so glad to hear that Jessica provided you with professional and courteous assistance. We appreciate your feedback and are always here to help! - Chuck"
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C M

March 5, 2026

5  out of  5
rating by C M
"Cassey Derby is the agent of service I recommend for your personalized insurance needs. She’s precise, patient, and polite giving the best rates and customer service in this area for State Farm. Chuck Taylor handled a life claim for my loss recently with the utmost empathetic respect and service . Thank you both so much for being there for me!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Chuck Taylor’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Lynn McGinnis

February 28, 2026

5  out of  5
rating by Lynn McGinnis
"I had an opportunity to review and discuss my current Homeowner Insurance with Mr Chuck Taylor. I found his dedication to customer service admirable. When I set the appointment I did not expect such attention to detail and was very impressed. I’m sure I made the right decision doing business with the State Farm agency with Mr Taylor. The staff in his office have always been professional and great to work with regarding my insurance needs."
We responded:
"Lynn, thank you for your wonderful review of State Farm Agent Chuck Taylor’s Team!"
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Debra Bishop

February 26, 2026

5  out of  5
rating by Debra Bishop
"Awesome service. Shelly Courtney is always helpful and friendly. Would recommend State Farm - Chuck Taylor for wonderful service"
We responded:
"Debra, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chuck Taylor’s Team—we are always here to help!"
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Jaime Trotter

February 26, 2026

5  out of  5
rating by Jaime Trotter
"Shelley Courtney is wonderful to work with. When my daughter recently hit a deer, it was a terrifying experience, but Shelley immediately put my mind at ease regarding the insurance process. She guided me step by step, clearly explaining everything and making a stressful situation much more manageable. I truly appreciate her professionalism, patience, and support. Much Respect- Jaime Trotter"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Canton to know that you had such a wonderful experience with us here on State Farm Agent Chuck Taylor’s Team."
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Kevin Hansmeyer

February 24, 2026

5  out of  5
rating by Kevin Hansmeyer
"Bought car rental insurance, super easy"
We responded:
"Kevin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chuck Taylor’s Team—we are always here to help!"
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Jason Anderson

February 18, 2026

5  out of  5
rating by Jason Anderson
"I called to request a document. Shelly was extremely helpful and had the document emailed to me in less than 5 minutes!"
We responded:
"Jason, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Chuck Taylor’s Team here in our Canton office. "
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Powder Master

February 13, 2026

5  out of  5
rating by Powder Master
"I moved back to Canton 5 years ago and enlisted Chuck Taylor for our home and auto insurance needs. Now that my wife and I are medicare eligible, we met with Jessica Bak to discuss and learn about medicare. Jessica was very helpful in explaining the ins and outs of medicare and supplemental plans! She provided us the confidence to make the best decisions for our health insurance needs going forward."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Canton to know that you had such a wonderful experience with us here on State Farm Agent Chuck Taylor’s Team."
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Denise Grzanich

February 6, 2026

5  out of  5
rating by Denise Grzanich
"Jessica helped me with my Medicare supplement and was so patient with me as I signed up for Medicare for the first time. Jess explained my options very well and I feel very confident going forward with my healthcare under Medicare."
We responded:
"Thanks so much for the fantastic rating, Denise! We are so glad you had a positive experience with us here on State Farm Agent Chuck Taylor’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Vicki Atwater

January 20, 2026

5  out of  5
rating by Vicki Atwater
"Jessica is absolutely amazing and very knowledgeable! She was able to answer all of my Medicare and Life Insurance questions, and I trust her guidance when making policy decisions."
We responded:
"We appreciate your review, Vicki. We are so happy that you had such a wonderful experience with State Farm Agent Chuck Taylor’s Team here in Canton ! "
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Debra Townsend

January 9, 2026

5  out of  5
rating by Debra Townsend
"I have been with this office for about 40 years and seen many come and go because of retirement and I love the new people as much as the retires. Small town service is the best. Thank you for always being there for me."
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Sharon Dodds

January 7, 2026

5  out of  5
rating by Sharon Dodds
"Chuck Taylor, Mae, and Shelly are phenomenal to work with! Customer service is their number 1 priority and I am grateful to have them as my insurance team. Chuck, Mae, and Shelly Thank you for taking such good care of me!"
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Michelle Gasparovich

December 27, 2025

5  out of  5
rating by Michelle Gasparovich
"My Husband and I are so thankful for Jessica! She is professional, knowledgeable, patient, and caring. She helps remove the confusion from our insurance needs, is always available for any questions we have, and is prompt in providing an answer for us. State Farm is blessed to have her, and so are we!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Julie Lance

December 19, 2025

5  out of  5
rating by Julie Lance
"My husband and I always had great experiences with Chuck and his staff."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jessica Bohler

December 18, 2025

5  out of  5
rating by Jessica Bohler
"Jeana was so helpful in getting my business and personal accounts straightened out after I had to get a new debit card. Just took a couple minutes, and now I can check that off my list!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Russell Ryerson

December 15, 2025

5  out of  5
rating by Russell Ryerson
"Great Insurance and very great service. They can meet all your insurance needs"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Connie Pelekoudas

November 25, 2025

5  out of  5
rating by Connie Pelekoudas
"Just traded up for a new vehicle and was worried our rate would really go up-not only did Shelley work hard for that not to happen, she saved us money. She is the best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jim Rock

November 25, 2025

5  out of  5
rating by Jim Rock
"Very helpful and knowledgeable"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Julie Barrow

November 11, 2025

5  out of  5
rating by Julie Barrow
"I love dealing with Shelley! She makes our lives so much easier and takes some of the stress away in stressful situations! Thank you for everything you do for us Shelley!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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garland hilton

November 1, 2025

5  out of  5
rating by garland hilton
"Professional and knowledgeable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sharoll Wilcox

October 19, 2025

5  out of  5
rating by Sharoll Wilcox
"Very good service had insurance with them for over 20 years Plus"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rhonda Fletcher

October 17, 2025

5  out of  5
rating by Rhonda Fletcher
"After suffering a fender bender car accident Shelley Courtney in Agent Chuck Taylor's State Farm Ins office responded immediately to my questions and needs. Shelley was so knowledgeable and helpful guiding me through the necessary information to repair my vehicle and rent a car-- it was amazing. Before the day was over I had been able to get an estimate from a bodyshop near my home but also a car rental closeby..all pre scheduled and pre notified by Shelley for my convenience. Im happy to rate Chick Taylors service 5 stars! Thank you! Rhonda Fletcher"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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hannah leduc

October 9, 2025

5  out of  5
rating by hannah leduc
"Savannah was amazing!!! She made it so easy to get my car insurance and was so knowledgeable with every question I had. She was quick and made the process a quick fix for me! Will definitely work with her in the future for any other insurance needs I have!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Annette Reith

September 26, 2025

5  out of  5
rating by Annette Reith
"My husband and I attended the Social Security and Medicare informational meeting with Chuck Taylor and Jessica Bac. It was very helpful at such a confusing time in our lives! Jessica has helped with the process of applying for benefits! So very grateful!😊"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"