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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cary Miller

Cary Miller

May 24, 2024

5  out of  5
rating by Cary Miller
"Very friendly, knowledgeable, and helpful staff. State Farm has always treated me fairly."
We responded:
"Cary - Thank you for your 5 Star Review. My staff and I appreciate your business. "
Profile photo of Big Bad D In The Round

Big Bad D In The Round

May 6, 2024

5  out of  5
rating by Big Bad D In The Round
"Staff very professional and responsive"
We responded:
"Thanks for the review! My office strives to maintain professionalism and responsiveness in all our interactions. Feel free to let us know if there's anything else we can do for you. "
Profile photo of Nick Essex

Nick Essex

June 29, 2023

5  out of  5
rating by Nick Essex
"Austin Chapman at the Chuck Taylor State Farm Office in Canton, IL has went above and beyond helping my family with home and auto insurance recently. Austin’s hard work and dedication to his clients is greatly appreciated. Shelley Courtney also offered to keep the office open late for my family to turn in paperwork! We highly recommend Chuck Taylor State Farm Office for all insurance needs!"
We responded:
"Nick - Thank you for taking the time to review us. Austin and Shelley are great staff as are all of my staff. I couldn't operate without them. "
Profile photo of Jenna Howard

Jenna Howard

May 25, 2023

5  out of  5
rating by Jenna Howard
"Always incredibly helpful, kind and understanding! The office is clean and everyone's very friendly and quick to help! I've been going here for years and recommend them highly!"
We responded:
"Jenna - Thank you for taking the time to give us a 5 Star review. We work hard to be the agency people want to do business with. "
Profile photo of Cindi Nichols

Cindi Nichols

March 22, 2023

5  out of  5
rating by Cindi Nichols
"Chuck Taylor State Farm in Canton IL. Is highly recommended. Jessica is sooo sooo helpful regarding health insurance after medicare. She has answered. All my concerns."
We responded:
"Cindi - We thank you for taking the time to give us a 5 star review. I am so thankful to have Jessica on my team. "
Profile photo of Kati Hartline

Kati Hartline

February 24, 2023

5  out of  5
rating by Kati Hartline
"I worked with Austin and he did a wonderful job. 10/10 customer service at Chuck Taylor State Farm!"
We responded:
"Kati - 10/10 customer service is great. Thank you for rating us. We appreciate this. Austin has been doing a great job for my agency. "
Profile photo of Nancy Holloway

Nancy Holloway

February 23, 2023

5  out of  5
rating by Nancy Holloway
"Very friendly and helpful agent and staff! I'm new to them and any questions I had was answered in terms I understood."
We responded:
"Nancy - We very much appreciate you taking the time to review us. Thank you for the 5 star review. We strive to do business in a way that makes people feel comfortable and in a way that they understand. "
Profile photo of Ellen Milleson

Ellen Milleson

February 18, 2023

5  out of  5
rating by Ellen Milleson
"Tiffani is knowledgeable of the insurance plans we requested. She worked us in to her schedule last minute and we are happy with our interaction."
We responded:
"Thank you, Ellen. A review lets us know how we are doing. Thank you for the 5 Star Review. "
Profile photo of Baylor Carper (bakedcheesestick)

Baylor Carper (bakedcheesestick)

February 9, 2023

5  out of  5
rating by Baylor Carper (bakedcheesestick)
"Tiffani and Jessica at Chuck Taylor State Farm were both extremely helpful with getting my insurance policy started! They answered any questions I had and made sure I understood everything prior to proceeding. I would definitely recommend them to anyone looking to have insurance with State Farm!"
We responded:
"Thank you, Baylor. We appreciate you taking the time to review us and giving us a 5 star rating. We work hard to take care of people's needs. "
Profile photo of Cheyann Eyman

Cheyann Eyman

February 9, 2023

5  out of  5
rating by Cheyann Eyman
"I highly recommend Tiffani Fischer for all your insurance needs at State Farm! She helped get the best option for life insurance for myself, and is very happy to help and answer all of your questions! She is great at the job she does!"
We responded:
"Cheyann - Austin does a great job. Thank you."
Profile photo of Brittany Warren

Brittany Warren

February 9, 2023

5  out of  5
rating by Brittany Warren
"Chuck and his team are great! Everyone is always so pleasant. He and his team take the time to learn exactly what my needs are, answer my questions, and find exactly what suits me."
We responded:
"Brittany - Thank you so much for this review. Taking care of clients in a pleasant and helpful way is what we strive to do every day. "
Profile photo of Robert Woodcock

Robert Woodcock

February 6, 2023

5  out of  5
rating by Robert Woodcock
"I pushed that star two times andI think it should show ten stars. That needs to be fixed. I went to that agency in 1957 to insure my car. Chuck’s dad Howard took it over later and now Chuck. I have all my insurance with them and from the time a post jumped out in the road and bit my car to a really bad hail storm I have had nothing but fast and fair service. They are all great but lately it seems I need more body work done on me than my car. That’s Jessica’s department. It seems they keep wanting to over charge me for my prescriptions. I call her and she says I will take care of it, a few minutes later and she calls and says it’s taken care of. Last time she said I will take care of it but it will take a little longer and she went to CVS at Target and got a Target gift with what they owed me on it and texted me that it was in the mail. There is above and beyond service but that way mote than that. Thank you Jessica."
We responded:
"Bob - We appreciate you and your comments about us! We really work hard at taking care of people. It's been great having you as a customer all these years. "
Profile photo of Logan Chapman

Logan Chapman

February 3, 2023

5  out of  5
rating by Logan Chapman
"Austin helped me get my life insurance policy, and made the application process incredibly easy, making sure to answer any questions I had along the way."
We responded:
"Logan - Great to hear Austin took care of you. He does a great job for my agency. Thank you for your 5 star review!"
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Shirley Horney

January 27, 2023

5  out of  5
rating by Shirley Horney
"I've been talking to Tiffany this week with State Farm she has helped me with my vehicle insurance renters insurance and she's going to set me up with life insurance next week"
We responded:
"Shirley - Thank you for taking the time to review my office and give us a 5 star review. Tiffany does a great job for my office and I'm so happy you were pleased with her. "
Profile photo of Makayla Courson

Makayla Courson

January 26, 2023

5  out of  5
rating by Makayla Courson
"I had a great experience. I dealt with Austin & he was fantastic about explaining everything to me. He made the whole experience much more comfortable by making small talk as we were discussing my policy options. It honestly felt more like a conversation with a friend. I definitely recommend them!"
We responded:
"Makayla - Very nice of you to give us a 5 star rating and a review. Great work, Austin! "
Profile photo of Mick McJunkin

Mick McJunkin

January 16, 2023

5  out of  5
rating by Mick McJunkin
"Tiffany did a great job bundling my auto and homeowners policy. Excellent customer service skills. Saved a pile of money on exactly the same coverage. Highly recommend!"
We responded:
"Mick - We love saving people money and appreciate your kind words regarding Tiffani. She does a great job. Thank you!"
Profile photo of Suzette Lefler

Suzette Lefler

January 10, 2023

5  out of  5
rating by Suzette Lefler
"This State Farm office in Canton, Illinois is wonderful. With Jessica's help, she explained everything. I would recommend State Farm to anyone."
We responded:
"Suzette - Thank you so much for your 5-star review. We really appreciate you rating us! "
Profile photo of Shawna Arbogast

Shawna Arbogast

December 29, 2022

5  out of  5
rating by Shawna Arbogast
"Awesome experience! Friendly staff!"
We responded:
"Shawna - Thank you so much for your 5 star review! "
Profile photo of Austin Chapman

Austin Chapman

December 15, 2022

5  out of  5
rating by Austin Chapman
"Jessica helped me get life insurance setup for my daughter. She made the process extremely easy. Highly recommend seeing her for your life/health needs!"
We responded:
"Thanks, Austin. It's nice to see you giving your fellow office worker a shout out and a 5-star review. "
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December 14, 2022

5  out of  5
rating by ?
"Great Customer service! Very Kind, informative, patient with all questions you may have and do the job as it should be done! Thanks"
We responded:
"? - Thank you for the 5-star review. We appreciate that. "
Profile photo of Bobby Herlitz

Bobby Herlitz

December 8, 2022

5  out of  5
rating by Bobby Herlitz
"I had Austin and he was super helpful and made sure I got what I needed"
We responded:
"Bobby - Thank you for reviewing us. We truly appreciate your comments and a 5 star review!!"
Profile photo of Kimberly Berner

Kimberly Berner

November 29, 2022

5  out of  5
rating by Kimberly Berner
"Felt very welcomed, great service"
We responded:
"Kim - I am so glad you felt welcomed. That's what we strive to do here at my office. Thank you for your 5 star review. "
Profile photo of Anni Mitchell

Anni Mitchell

November 23, 2022

5  out of  5
rating by Anni Mitchell
"Always friendly and great staff...been with them fir many years...wouldn't go any where else"
We responded:
"Thank you, Anni. We appreciate your positive comments about my office. "
Profile photo of Philip Fife

Philip Fife

November 17, 2022

5  out of  5
rating by Philip Fife
"Chuck and Jessica both have provided me with top notch service every time I've needed them."
We responded:
"Phil - We appreciate you taking the time to review us. We strive to provide top notch service. Thank you. "
Profile photo of Terry Beecham

Terry Beecham

November 14, 2022

5  out of  5
rating by Terry Beecham
"Jessica helped me with my Medical Insurance and I couldn’t be more pleased with the level of service, knowledge, and courtesy she provided to me!!!"
We responded:
"Terry - You don't know how much this means to me and my office to get a 5 star review from you. We appreciate you. "