
State Farm® Insurance Agent Chuck Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rebecca Werland
March 17, 2025
"We have been clients of State Farm for nearly twenty years and have had excellent service every time we needed to file a claim or modify a policy. Shelley has been extremely patient and helpful; most recently, she helped me price car insurance policies on different vehicles we were considering while we were shopping for a new car. The information she provided helped us make our final decision. Thanks, Shelley!"
"Thank you so much for your kind review, Rebecca! We're thrilled to hear that Shelley was able to assist you with your auto insurance and during your shopping process. We truly appreciate your loyalty over the years and are glad we can continue providing excellent service! -Chuck"
jeffery chapai
March 4, 2025
"Always more than helpful when things happen. Can't say enough about Shelly Courtney and the thehelp she has been to our entire family.She always goes above and beyond to make sure we are satisfied as does the rest of the staff"
"Thank you, Jeff! We’re so happy to hear Shelley and the rest of the team have been able to go above and beyond for your family. It’s our pleasure to always be there when you need us. We appreciate your kind words and are here for you anytime! - Chuck"
Carmen Ramirez-KInsey
February 18, 2025
"My dad had a lot of trouble with his medication insurance and Jessica went above and beyond to get him a policy that works with his current medications. She was amazing!"
"Carmen - Helping people like your dad is what Jessica strives to do every day. She loves helping people with their medical insurance needs. Thank you for taking the time to write this 5-star review! "
Martha Mitchell
February 14, 2025
"Chuck Taylor and his staff are very knowledgeable and great to their customers. Would recommend them to anyone needing insurance."
"My staff and I are very appreciative of this review, Martha. We’ll be waiting in your corner whenever you and your family needs help. Can’t wait to see you again! - Chuck"
Brian Gorsuch
February 13, 2025
"Wife and I involved in vehicle crash. We were determined not to be at fault. Chuck and his staff have went above and beyond to assist us. Thank you."
"Thank you, Brian. We appreciate your comments and 5 star review. "
Julie Edwards
November 7, 2024
"Chuck and Jessica are great to work with on insurance."
"Hi Julie, thank you for your kind words! We’re delighted to hear that you’ve had a great experience working with Jessica & our team. Providing excellent service is our top priority, and we're glad we could meet your insurance needs. Please feel free to reach out anytime—we’re always here to help! - Chuck "
Tom H. Kruse
October 23, 2024
"Excellent service and always friendly. So happy I found these wonderful people."
"Tom - We thank you for your 5 star review. We are happy you found us, too!"
cynthia bugos
October 16, 2024
"Chuck and his staff are always there to help me and my family. I'm so thankful to have them in my corner. Thank you all so much!!"
"My staff and I are very appreciative of this review, Cynthia. - Chuck"
Cary Miller
May 24, 2024
"Very friendly, knowledgeable, and helpful staff. State Farm has always treated me fairly."
"Cary - Thank you for your 5 Star Review. My staff and I appreciate your business. "
Big Bad D In The Round
May 6, 2024
"Staff very professional and responsive"
"Thanks for the review! My office strives to maintain professionalism and responsiveness in all our interactions. Feel free to let us know if there's anything else we can do for you. "
Nick Essex
June 29, 2023
"Austin Chapman at the Chuck Taylor State Farm Office in Canton, IL has went above and beyond helping my family with home and auto insurance recently. Austin’s hard work and dedication to his clients is greatly appreciated. Shelley Courtney also offered to keep the office open late for my family to turn in paperwork! We highly recommend Chuck Taylor State Farm Office for all insurance needs!"
"Nick - Thank you for taking the time to review us. Austin and Shelley are great staff as are all of my staff. I couldn't operate without them. "
Jenna Howard
May 25, 2023
"Always incredibly helpful, kind and understanding! The office is clean and everyone's very friendly and quick to help! I've been going here for years and recommend them highly!"
"Jenna - Thank you for taking the time to give us a 5 Star review. We work hard to be the agency people want to do business with. "
Cindi Nichols
March 22, 2023
"Chuck Taylor State Farm in Canton IL. Is highly recommended. Jessica is sooo sooo helpful regarding health insurance after medicare. She has answered. All my concerns."
"Cindi - We thank you for taking the time to give us a 5 star review. I am so thankful to have Jessica on my team. "
Kati Hartline
February 24, 2023
"I worked with Austin and he did a wonderful job. 10/10 customer service at Chuck Taylor State Farm!"
"Kati - 10/10 customer service is great. Thank you for rating us. We appreciate this. Austin has been doing a great job for my agency. "
Nancy Holloway
February 23, 2023
"Very friendly and helpful agent and staff! I'm new to them and any questions I had was answered in terms I understood."
"Nancy - We very much appreciate you taking the time to review us. Thank you for the 5 star review. We strive to do business in a way that makes people feel comfortable and in a way that they understand. "
Ellen Milleson
February 18, 2023
"Tiffani is knowledgeable of the insurance plans we requested. She worked us in to her schedule last minute and we are happy with our interaction."
"Thank you, Ellen. A review lets us know how we are doing. Thank you for the 5 Star Review. "
Baylor Carper (bakedcheesestick)
February 9, 2023
"Tiffani and Jessica at Chuck Taylor State Farm were both extremely helpful with getting my insurance policy started! They answered any questions I had and made sure I understood everything prior to proceeding. I would definitely recommend them to anyone looking to have insurance with State Farm!"
"Thank you, Baylor. We appreciate you taking the time to review us and giving us a 5 star rating. We work hard to take care of people's needs. "
Cheyann Eyman
February 9, 2023
"I highly recommend Tiffani Fischer for all your insurance needs at State Farm! She helped get the best option for life insurance for myself, and is very happy to help and answer all of your questions! She is great at the job she does!"
"Cheyann - Austin does a great job. Thank you."
Brittany Warren
February 9, 2023
"Chuck and his team are great! Everyone is always so pleasant. He and his team take the time to learn exactly what my needs are, answer my questions, and find exactly what suits me."
"Brittany - Thank you so much for this review. Taking care of clients in a pleasant and helpful way is what we strive to do every day. "
Robert Woodcock
February 6, 2023
"I pushed that star two times andI think it should show ten stars. That needs to be fixed. I went to that agency in 1957 to insure my car. Chuck’s dad Howard took it over later and now Chuck. I have all my insurance with them and from the time a post jumped out in the road and bit my car to a really bad hail storm I have had nothing but fast and fair service. They are all great but lately it seems I need more body work done on me than my car. That’s Jessica’s department. It seems they keep wanting to over charge me for my prescriptions. I call her and she says I will take care of it, a few minutes later and she calls and says it’s taken care of. Last time she said I will take care of it but it will take a little longer and she went to CVS at Target and got a Target gift with what they owed me on it and texted me that it was in the mail. There is above and beyond service but that way mote than that. Thank you Jessica."
"Bob - We appreciate you and your comments about us! We really work hard at taking care of people. It's been great having you as a customer all these years. "
Logan Chapman
February 3, 2023
"Austin helped me get my life insurance policy, and made the application process incredibly easy, making sure to answer any questions I had along the way."
"Logan - Great to hear Austin took care of you. He does a great job for my agency. Thank you for your 5 star review!"
mary Bozarth
January 27, 2023
"I've been talking to Tiffany this week with State Farm she has helped me with my vehicle insurance renters insurance and she's going to set me up with life insurance next week"
"Shirley - Thank you for taking the time to review my office and give us a 5 star review. Tiffany does a great job for my office and I'm so happy you were pleased with her. "
Makayla Courson
January 26, 2023
"I had a great experience. I dealt with Austin & he was fantastic about explaining everything to me. He made the whole experience much more comfortable by making small talk as we were discussing my policy options. It honestly felt more like a conversation with a friend. I definitely recommend them!"
"Makayla - Very nice of you to give us a 5 star rating and a review. Great work, Austin! "
Mick McJunkin
January 16, 2023
"Tiffany did a great job bundling my auto and homeowners policy. Excellent customer service skills. Saved a pile of money on exactly the same coverage. Highly recommend!"
"Mick - We love saving people money and appreciate your kind words regarding Tiffani. She does a great job. Thank you!"
Suzette Lefler
January 10, 2023
"This State Farm office in Canton, Illinois is wonderful. With Jessica's help, she explained everything. I would recommend State Farm to anyone."
"Suzette - Thank you so much for your 5-star review. We really appreciate you rating us! "